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Delivery

UK Delivery:

FREE STANDARD DELIVERY on orders over £49

Delivery is free via Royal Mail Tracked service and will take 3-5 working days* to arrive with you.

STANDARD DELIVERY on orders up to £48.99

Delivery is £3.95 via Royal Mail Tracked service and will take 3-5 working days* to arrive with you.

PREMIUM DELIVERY

Delivery is £6.50 via Royal Mail Tracked service and will take 1-3 working days* to arrive with you.

SPECIAL DELIVERY (Guaranteed Next Working Day)

Delivery is £8.99 via Royal Mail Special Delivery. This is a guaranteed next working day service and orders must be placed before 3pm. orders placed on a Friday will be delivered the following Monday. Orders placed after 3pm on Friday will be delivered the following Tuesday. This service may not be available in all locations i.e. BFPO or Highlands & Islands.

*Delivery times are estimated from shipment and subject to stock availability. Our cut off time for orders is 3pm. Working Days are Monday to Friday and don't include UK public holidays.

FAIR POSTAGE POLICY:

At K9active.co.uk we operate a fair postage policy and we have no additional charges for deliveries to BFPO addresses or the Highlands & Islands.

Delivery to Europe/International:

Delivery to EU

Delivery is £10.99 (Royal Mail Tracked And/Or Signed) allow 7-14 days for delivery. Free Delivery to EU on orders over £120

International Delivery (Outside EU)

Delivery is £11.99 (Royal Mail Tracked And/Or Signed) allow 14 days+. Free International Delivery on orders over £200

Large over-size products

Delivery for some products mainly Large items and Dog Beds will incur shipping charges in addition to our regular postage rates above. In most cases these products will be sent directly from the manufacturers warehouse on a next day courier. In all cases that there will be additional costs for a product to be shipped you will be advised on the product page and you can see the exact cost for your order in the cart using the shipping estimator.

For information about returns, please click here to see our Terms and Conditions.



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