UK Delivery:
FREE STANDARD DELIVERY on all orders Over £20*¹
EXCLUDES DOG FOOD
Delivery is free via Royal Mail Tracked service and will take 3-5 working days* to arrive with you.
STANDARD DELIVERY on orders Under £20*¹
EXCLUDES DOG FOOD
Delivery is £2.99 via Royal Mail Tracked service and will take 3-5 working days* to arrive with you.
PREMIUM DELIVERY*¹
EXCLUDES DOG FOOD
Delivery is £4.49 via Royal Mail Tracked 24 service and will take 1-3 working days* to arrive with you.
* Delivery/collection times are estimated from shipment and subject to stock availability. Our cut off time for orders is 3 pm. Working days are Monday to Friday and do not include Public Holidays.
FAIR POSTAGE POLICY:
At K9active.co.uk we operate a fair postage policy and we have no additional charges for deliveries to BFPO addresses or the Highlands & Islands.
Delivery to Europe/International:
Delivery to EU*¹
We no longer ship internationally as of 01/11/2020
Large over-size products and Local Dog Food
Delivery for some products mainly Large items, Local Dog Food and Dog Beds will incur shipping charges in addition to our regular postage rates above. In most cases these products will be sent directly from the manufacturers warehouse on a next day courier. In all cases that there will be additional costs for a product to be shipped you will be advised on the product page and you can see the exact cost for your order in the cart using the shipping estimator.
For information about returns, please click here to see our Terms and Conditions.
Food Delivery
Postcodes we deliver food to
- KY1
- KY2
- KY3
- KY4
- KY5
- KY6
- KY7
- KY11
- KY12
- KY13
- EH29
- EH30
NEXT DAY HOME DELIVERY
Let us fetch your food order for you! Next day home delivery available six days a week.
HOW IT WORKS
- Log in to your K9active account online or create a new account
- Add the items that you’d like and select K9active (Local Van Delivery) at the checkout
ORDER DEADLINE
- Orders placed before 3 pm will be delivered the next working day Monday to Saturday
- Orders placed after 3 pm will be delivered the following working day Monday to Saturday
- You’ll receive an email advising when your order is out on our van on the day of delivery
DELIVERY COSTS
- Weekday delivery for dog food orders is £2.99
- Weekend delivery on Saturday’s is £6.99
CLICK & COLLECT*
Need your order fast? No Problem! Call us or order online for collection
HOW IT WORKS
- Log in to your K9active account online or create a new account
- Add the items that you’d like and select K9active (Click & Collect) at the checkout
READY TO COLLECT FROM 4 HOURS
- After receiving your order, we’ll gather everything and have it ready to collect from 9 am the next day.
- If your order is urgent just let us know when ordering or in the order comments and we’ll have it ready within 4 hours
- If you wish to pick-up your order on a specific day just let us know
- Kerbside contactless pick-up is also available just give us a call once you arrive and we’ll bring your order out to your car
- You’ll receive an email from us when we have your order packed and ready for collection
HOW DOES K9ACTIVE FOOD DELIVERY SERVICE WORK?
DO I NEED TO BE HOME?
WHAT IF I CAN’T FIND MY FAVOURITE PRODUCTS ONLINE?
DO K9 ACTIVE DELIVER FROZEN ITEMS?
IS MY POSTCODE INCLUDED IN THE K9 ACTIVE DELIVERY ZONE?