Welcome to the K9 VIP Club ("the Club")! By joining the Club, you're not just a part of the family at K9 Active Natural Dog Store, but you're also on your way to enjoying some tail-wagging rewards and exclusive perks. Here's everything you need to know about making the most of your Club membership.


Membership Fee and Term

There is an annual membership fee of £24.99 to join the Club. Your membership will last for 12 months from the date of joining, and we'll send you a reminder when it's time to renew.

Earning and Redeeming Rewards

 - As a Club member, you're set to earn a fabulous 5% in rewards on all your purchases. Think of these rewards as bonus pounds you can splash out on future finds in our store. Plus, you'll get exclusive member-only deals and offers all year round. So, keep an eye peeled in-store or on your inbox for these goodies.

 - Mark your calendars for the months that grace us with a 5th Saturday! As a K9 VIP Club member, you're entitled to a one-time 20% discount on everything you can pack into your exclusive 5th Saturday bag for life. This special day does not accumulate the usual 5% rewards, but offers you a chance to save big. Remember, your bag is your golden ticket to savings on these select Saturdays!

 - And let's not forget about your furry friend's birthday – they'll receive a free treat to make their day extra special.

Membership Card

Your K9 VIP Club loyalty card is your key to unlocking all these fantastic benefits. Please present it at the till with every purchase.
This card is registered to you and cannot be transferred. If it's lost or stolen, let us know ASAP so we can issue a new one (a small fee may apply).

Points and Expiration

As a valued member of the K9 VIP Club, your reward points play an important role in enhancing your experience with us. These points are available for use as long as your membership remains active and fully paid. Please be aware that if your membership is cancelled for any reason, any unused reward points will no longer be valid and cannot be redeemed. We encourage you to make the most of your benefits while you are an active member.

Terms of Use

The K9 VIP Club is exclusive to in-store purchases only at K9 Active Natural Dog Store.
Membership fees are non-refundable and benefits cannot be exchanged for cash.
We reserve the right to modify the Club terms or benefits at any time without prior notice. However, we promise to make any changes clear and to keep you informed.
By joining the Club, you agree to these terms and conditions.


We value your privacy and promise to keep your personal information safe and secure. We'll only use your details to manage your Club membership and keep you up to date with exclusive offers and news from K9 Active.

Contact Us

Got questions? Wag your tail our way! You can reach us at help@k9active.co.uk or pop into our store for a chat.