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Additional Support

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Additional Support

What if i need advice on measuring my dog?
You can refer to our measuring guides below the product description for the item you are interested in which will guide you through measuring your dog for the specific product you want to order. If you would like further help and advice you can call our customer help line on 01383 624 127 Mon – Fri, 9am – 5pm.

How do I contact you?

By Email:
Send an email to our customer service dept. help@k9active.co.uk We will respond to your emails as soon as possible.

By Telephone:
Call our customer service line on 01383 624 127 between 9am and 5pm Monday to Friday. An answering service is operated outwith these hours where you can leave a message and we will contact you back as soon as possible.

By Post:
You can write to Customer Service, K9active.co.uk, The Old Fire Station, Castle Road, Rosyth, Dunfermline. KY11 2ED


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