Ultra Duo Tug by Chuckit

UK DELIVERY:

FREE STANDARD DELIVERY on orders over £49

Delivery is free via Royal Mail Tracked service and will take 3-5 working days* to arrive with you.

BASIC DELIVERY on orders under £25

Delivery is £3.35 via Royal Mail 48 service and will take 3-7 working days* to arrive with you.

STANDARD DELIVERY on orders up to £48.99

Delivery is £4.20 via Royal Mail Tracked 48 service and will take 3-5 working days* to arrive with you.

PREMIUM DELIVERY

Delivery is £6.30 via Royal Mail Tracked 24 service and will take 1-3 working days* to arrive with you.

SPECIAL DELIVERY (Guaranteed Next Working Day)

Delivery is £8.99 via Royal Mail Special Delivery. This is a guaranteed next working day service and orders must be placed before 3pm. orders placed on a Friday will be delivered the following Monday. Orders placed after 3pm on Friday will be delivered the following Tuesday. This service may not be available in all location i.e. BFPO or Highlands & Islands.

*Delivery times are estimated from shipment and subject to stock availability. Our cut off time for orders is 3pm. Working Days are Monday to Friday and don't include UK public holidays.

FAIR POSTAGE POLICY:

At K9active.co.uk we operate a fair postage policy and we have no additional charges for deliveries to BFPO addresses or the Highlands & Islands.

DELIVERY TO EU:

Delivery to EU from £10.99 (Royal Mail Tracked And/Or Signed)
Free Delivery to EU on orders over £150

International Delivery (Outside EU):
International Delivery £11.99 (Royal Mail Tracked And/Or Signed)
Free International Delivery on orders over £200

RETURNS:

We operate a 60 day returns policy at K9active. Items can be returned within 60 days of the shipment date.

For orders placed in the UK we provide free returns potage for exchange items. UK Only orders requesting a refund you can use our returns label, the cost of which £3.50 (Royal Mail Tracked return service) will be deducted from your refund. Alternatively you can use a courier of your choice.

LARGE OVER-SIZE PRODUCTS

Delivery for some products mainly Large items and Dog Beds will incur shipping charges in addition to our regular postage rates above. In most cases these products will be sent directly from the manufacturers warehouse on a next day courier. In all cases that there will be additional costs for a product to be shipped you will be advised on the product page and you can see the exact cost for your order in the cart using the shipping estimator.

For information about returns, please click here to view our Returns Policy.